Terms of Service

By using our website, you accept our Terms of Service. Here are the essential points:

Prices: All prices are final, with no VAT added (VAT exemption under Art. 53 of the Portuguese VAT Code)
Payments: Processed securely through Shopify
Orders: TWYA reserves the right to cancel orders in the event of a pricing error or lack of stock
Applicable law: Portuguese law - Portuguese courts
Dispute resolution: You may refer the matter to the Consumer Dispute Arbitration Centre (www.centroarbitragem.pt) or the European Online Dispute Resolution platform (https://ec.europa.eu/consumers/odr)